Asana: March Update 2023

What’s New in Asana in March?

Hello, Asana users! Asana’s update focused on improving its time-tracking features to increase your team’s accountability and productivity. This feature will avoid distractions while working on a specific task and keep everyone focused. It also increases individuals’ accountability for their work, where team leaders or managers can view who did the task and when it was completed. There are also some additional improvements in integrations and a few options to keep your organization on track.

The following are the new updates in Asana:

• Time tracking subtask rollups

The new update of Asana enables you to see both the actual and estimated time field of your subtasks by simply clicking the button or expanding the subtask list on your regular task. With this, you can track your working time on regular tasks and subtasks.

When you collapse the subtask list, your subtask’s actual and estimated time will be automatically added to your regular task.

The total time spent on your regular task and subtask will be displayed next to your everyday tasks.

• Time tracking import and export support

You can also import or export your time log to CSV; the information will be identical to what you see in My Task. You can count on accurate data recording with this method.

How to export?

1. Click the drop-down arrow beside your project name.
2. Navigate to the Export/Print option.
3. From the additional option, click the CSV.
4. When you click the SCV, all of the data on your My Task will be downloaded in CSV format.

• Time tracking support in templates

There is no need to waste your time adding the Estimated time and Actual Time fields repeatedly. Templates that include the Estimated time and Actual time fields will automatically populate those values in new projects. Create your custom templates and include Estimated time, Actual time, and any other fields you require on your project so you don’t have to start from scratch.

• Time tracking read API support

Check this additional information from Asana Community Forum:

• Reporting by time contributor

In order to find out who added time, you can use the “Time added by” filter. You can build charts by time contributors in the project, portfolio, and universal reporting dashboards.

• Sections to forms

Check and use the newly added question on your form. You can use headings to organize your questions into sections of your form.

How to create form?

1. Select a specific project.
2. At the upper right corner, click Customize button.
3. Navigate to the Form section and click the + Add form.
4. Rearrange the form questions by dragging and dropping them into the desired order.

• Freshdesk + Asana integration

Get more out of both your Freshdesk tickets and your Asana tasks by syncing them.

What is Freshdesk?

Freshdesk is a cloud-based customer service software offering assistance desk support and smart automation to speed up processes. It continues to be a well-liked option for companies of all sizes who want to engage better and keep track of their growing base of customers.

Features:

• Ticketing
• Collaboration
• Omnichannel
• Field Service
• Automation
• Self Service
• Customizations
• Security

Create new Asana tasks directly from Freshdesk tickets, or add Freshdesk tickets as dependencies to existing Asana tasks using the Asana Connect integration. When you link Asana and Freshdesk, information from a ticket in one system will automatically update in the other.

Asana Connect allows you to create tasks in Asana from within the Freshdesk app, selecting the appropriate team, project, assignee, due date, and custom fields.

• Intercom + Asana Integration

Teams can now use Asana to monitor the progress of their Intercom conversations thanks to the integration between the two platforms. Teams can now view conversation details from Intercom directly in Asana, eliminating the need to switch between applications in search of information needed to address customer concerns.

What is Intercom?

Intercom is a Customer Service solution that integrates automation and human support into a single channel to increase customer satisfaction and decrease operational expenses. Using Intercom, your team will have more time to focus on high-value customer conversations because lower-value inquiries will be handled automatically.

• Mailchimp + Asana integration

Streamline work by tracking Mailchimp email campaign details and metrics in Asana tasks and automating email campaign report updates to collaborators in Asana.

The Mailchimp and Asana integration allows teams to track important email campaign details and reporting metrics from Mailchimp in Asana tasks.

You can also use the preset rule or create a custom rule to automate email campaign report updates to collaborators in Asana.

What is Mailchimp?

Mailchimp is an email marketing for businesses of all sizes. It is an email marketing platform that lets you create a newsletter, connect with your customers, engage them, and build meaningful, long-lasting relationships.

• Additions to Asana’s Audit Suite

Data Loss Prevention (DLP), archiving, and eDiscovery are all new additions to Asana’s Audit Suite, which was released to aid in securing sensitive information and adhering to regulatory guidelines.

Check this additional info from Asana Community:

• SCIM deprovisioning customization

Once a user is deprovisioned via SCIM, the super admin can set a default recipient for any tasks the user previously assigned. In addition, the admin panel includes a setting that lets you designate a specific admin as the project’s owner. The project manager is free to reassign work as needed.